1. Introduction
Welcome to Mannai 360. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
By accessing or using Mannai 360, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and login credentials.
- Business Information (for Vendors): Business name, address, services, pricing, and images.
- Usage Data: IP address, browser type, device information, and interaction with the platform.
- Communication Data: Messages, inquiries, and support requests.
3. How We Use Your Information
Your information is used for the following purposes:
- To create and manage user accounts
- To display vendor listings and connect customers with vendors
- To improve platform performance and user experience
- To send notifications, updates, and promotional content
- To ensure security and prevent fraudulent activities
4. Sharing of Information
We do not sell your personal data. However, we may share information in the following cases:
- With vendors when customers make inquiries
- With trusted third-party service providers (payment gateways, hosting, analytics)
- When required by law or legal authorities
5. Cookies & Tracking Technologies
Mannai 360 uses cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. User Rights
You have the right to:
- Access and review your personal data
- Update or correct your information
- Request deletion of your account and data
- Opt out of promotional communications
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are advised to review their policies before interacting.
10. Children's Privacy
Mannai 360 is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform indicates acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through our official support channels.