Payments
Why won’t my payment go through?
Your payment may fail due to insufficient balance, incorrect card details, expired card, or issues with your bank or payment gateway. Please verify your details and try again. If the issue persists, contact your bank or try a different payment method.
How can vendors pay for subscription plans?
Vendors can subscribe to plans through the dashboard by selecting a plan and completing payment using available options such as UPI, debit/credit cards, or net banking.
Are subscription payments refundable?
Subscription payments are generally non-refundable. However, in rare cases, refunds may be considered at the discretion of Mannai 360 support team.
Will my listing be removed if I don’t renew?
Yes, if your subscription expires and is not renewed, your business listing may be hidden or removed from search results until renewal is completed.
Account & Profile
How do I register on Mannai 360?
You can register as a customer or vendor by providing your basic details such as name, phone number, email, and password. Vendors will have additional fields to add business information.
How do I update my profile or business details?
Login to your dashboard and navigate to the profile or business settings section. From there, you can edit and update your details anytime.
I forgot my password. What should I do?
Click on the “Forgot Password” option on the login page and follow the instructions to reset your password via email or OTP verification.
Can I delete my account?
Yes, you can request account deletion by contacting support. Once deleted, your data may be permanently removed from our system.
General Questions
What is Mannai 360?
Mannai 360 is a local business listing platform that connects customers with vendors across multiple service categories, making it easy to find and contact businesses nearby.
How does Mannai 360 help vendors?
Mannai 360 helps vendors increase visibility, attract more customers, and promote their services through business listings and subscription-based features.
Does Mannai 360 verify vendors?
We encourage vendors to provide accurate information, but we do not guarantee full verification. Customers are advised to verify details before engaging services.
How can I contact support?
You can contact our support team through the contact page or email support for any issues, queries, or assistance.